HealthBiHPlan aftercare before you travel
Agree your aftercare plan before booking, while you still have time to ask questions and arrange support. It needs to work during your stay and after you return home.
Start with the treating clinical team’s written instructions. Practical coordination can help you follow that plan, but it cannot replace clinical advice.
Know who is responsible
Record the treating clinician, the clinic’s routine and urgent contact routes, and the arrangements outside normal hours. Ask who covers the clinician’s absence and when a remote conversation is insufficient for assessing a problem.
If follow-up will involve a professional near home, confirm before booking that they can accept the care, what it will cost and which records they need. Agree who sends the treatment summary, medication information and review plan. Do not assume that an appointment, prescription, maintenance service or rehabilitation programme will be available automatically.
Put reviews and travel in the same plan
List the checks required before departure and later reviews. Clarify which must be in person, which may be remote, and who decides whether you are ready to travel. Build flexibility into transport and accommodation where the treatment course could change.
Keep copies of your discharge instructions, medication information, procedure details and relevant reports. Ask how to share them securely with another clinician and request information in a language you understand. If an implant or device is used, keep the identifying details your team recommends for future care.
Be clear about costs
Ask which reviews are included, how long that support lasts and what is separately charged. Clarify who pays for local treatment, an extended stay, another trip or a revision procedure if needed. Read any guarantee alongside those terms.
Check insurance directly with the insurer and explain the planned treatment. Ask for written confirmation of cover and exclusions for the procedure, complications, routine aftercare, repeat visits, an extended stay, medical evacuation and repatriation, including limits and any prior authorisation. Ordinary holiday cover should not be assumed to cover complications of planned surgery. UK-issued GHIC and EHIC cards do not cover Bosnia and Herzegovina. The UK does not currently have a reciprocal healthcare agreement with Bosnia and Herzegovina. If you are insured elsewhere, check the arrangements with your national health insurer. Do not assume they cover planned treatment or private care.
Know when to seek help
The clinical team should tell you which symptoms are expected, which need prompt advice and which require urgent assessment. Keep that treatment-specific information accessible.
If you need emergency care, seek it where you are rather than waiting for a website response or a return flight. In Bosnia and Herzegovina, call 124 for an ambulance. Contact the insurer’s assistance service when appropriate, but do not delay urgent treatment to wait for administrative approval.
Prepare for your consultation
Prepare questions about your options, the complete costs, the clinician responsible for your care and follow-up at home before booking.
Questions to ask a clinic